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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ramon De La Cruz

April 22, 2023

5  out of  5 rating by Ramon De La Cruz
"I appreciate everything you do Anabel going out of your way to help a customer"

Jeffrey Lima

December 21, 2022

5  out of  5 rating by Jeffrey Lima
"Elvia cota agency and her staff, are amazing, they go above and beyond for their customers."

Don Burger

July 14, 2021

5  out of  5 rating by Don Burger
"Very pleasant people to work with"

brenda chounda

March 19, 2021

5  out of  5 rating by brenda chounda
"Mercedes Lotz was simply fantastic, very warm and engaging. She happily answered every single question I had, and I had tons of questions since I just moved to Arizona. Thank you Mercedes!!!"

Jesse Lopez

August 15, 2020

5  out of  5 rating by Jesse Lopez
"Thanks to Anabel. She said she would take care of the situation and she did. Good job. Thanks Anabel"

Deb Lohr

June 29, 2020

5  out of  5 rating by Deb Lohr
"We have had State Farm for well over 20 years. I cannot say enough good about the service they give. Always friendly, always fast, always helpful."

Yahnee Huff

June 18, 2020

5  out of  5 rating by Yahnee Huff
"Liliana is awesome. She always answers all questions I may have and really feel like my concerns are being catered. Great place to conduct business."

jackie paro

June 6, 2020

5  out of  5 rating by jackie paro
"Mercedes took the time to explain all my questions and genuinely cared about my concerns. I felt at ease talking with her and she was very knowledgeable and professional. Thank you State Farm for holding such high standards in coustomer service."


June 3, 2020

5  out of  5 rating by mfluit2000
"Tracy helped me with new teardrop camper purchase. She was absolutely wonderful to work with. She quickly obtained quotes and responded back quickly with the information. Not only did she help me with my new teardrop camper, but went over my existing policies to see if any changes needed to made and answered all my questions with a sincerely helpful and friendly attitude. Tracy’s exemplary customer service skills, reflect great credit upon herself, the Casa Grande community and State Farm! V/R Michael A Fluit"

Eliana Sophia

May 20, 2020

5  out of  5 rating by Eliana Sophia
"Best Insurance Agency in Casa Grande ."

Patrick Kilcullen

February 6, 2020

5  out of  5 rating by Patrick Kilcullen
"Have been with Elvia Cota-Ramirez State Farm Insurance for over 14 years and have received great service and attention to all my insurance needs."

Christina Ramirez

November 28, 2019

5  out of  5 rating by Christina Ramirez
"Always respects my time. The most wonderful caring staff hands down."

Haigh Jamgochian

October 1, 2019

1  out of  5 rating by Haigh Jamgochian
"They didn't take the money out on the 1st like they were supposed to as I spent my money and lost my insurance"

Alicia Granados

April 9, 2019

5  out of  5 rating by Alicia Granados
"Thay ladies are nice and friendly"

Suzanne Bishop

November 20, 2018

5  out of  5 rating by Suzanne Bishop
"Since moving to AZ 2 years ago and randomly choosing Elvia to become my new State Farm agent, I’ve never been HAPPIER with the level of customer service I’ve received from my car insurance agent. Her office is extremely organized and efficient, and all my transactions there have run smoothly. The ladies working there are super friendly, eager to help & have EXCELLENT communication skills. I’m soooo glad I chose Elvia bc dealing with my car & renters insurance is now a pleasure, not a headache!!"

Cristina Villalobos

February 7, 2018

5  out of  5 rating by Cristina Villalobos
"(Translated by Google) I recommend this office. They always give you the attention you need. Anabel is very patient and you can tell that she has many years of experience. He has always helped us to be well protected and he explains the policies very well. In addition to insurance, they have a bank and the interest on their car loans is very low. (Original) Recomiendo a esta oficina. Siempre te dan la atencion que necesitas. Anabel es muy paciente y se nota que tiene muchos anos de experencia. Siempre nos ha ayudado a estar bien protegidos y nos explica lo polizas muy bien. Ademas de seguros, tienen un banco y los intereses en sus prestamos de automoviles son muy bajos."

Zayda Villalobos

February 7, 2018

5  out of  5 rating by Zayda Villalobos
"Love the positivity and great customer service! Anabel is always caring and willing to hear us out being with our car insurance, life insurance, and home, she always tends to put our best interest first! Couldn’t have chosen a better office nor a better agency!"

elena negrete

February 6, 2018

5  out of  5 rating by elena negrete
"Great customer service. Anabel will give you the best rates and always has a positive attitude. Been with them a couple of years and never had any issues"
Profile photo of BLEP


January 17, 2018

5  out of  5 rating by BLEP
"My husband and I have been with State Farm since we got married, and recently had to use them a few months ago as we were in a pretty bad car accident. I cannot speak highly enough about them! They took such good care of us during this hard time, they kept in communication with us at all times about what was going on, and they made this stressful part of our lives go surprisingly smooth for all we had going on. I highly recommend them, and thank them! You guys were truly amazing."

Roswell Baby

November 10, 2017

4  out of  5 rating by Roswell Baby
"Great place to go to get a dr"

Liliana Hernandez

November 8, 2017

5  out of  5 rating by Liliana Hernandez
"We have been with Elvia Cota-Ramirez Agency for many years. Have always had the best customer service. Always attentive & prompt."

Silvia Starrs

October 30, 2017

5  out of  5 rating by Silvia Starrs
"Every time my family and I call or visit Elvia;s State Farm Office we get REMARKABLE SERVICE!! Thank you."

Elena Servin

October 28, 2017

1  out of  5 rating by Elena Servin
"Worst agency!! So many errors to name!!"

elena servin

September 8, 2017

1  out of  5 rating by elena servin
"Your office IS A JOKE!!!!!!!!!!!!! Horrible customer service for a long term client!!!!"