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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gustavo Tapia-Reyes

Gustavo Tapia-Reyes

October 11, 2024

5  out of  5
rating by Gustavo Tapia-Reyes
"ELVIA AND ANABEL HERNANDEZ ARE THE BEST IN THE FIELD.THEY ARE NICE, WORK HARD, HAVE OUTSTANDING CUSTOMER SERVICE AND A PROMPT RESPONSE TO YOUR NEEDS.WE ENJOY WORKING WITH THEM. GOOD JOB !!!"
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Juan Lepe

April 7, 2024

5  out of  5
rating by Juan Lepe
"Great service"
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Ramon De La Cruz

April 22, 2023

5  out of  5
rating by Ramon De La Cruz
"I appreciate everything you do Anabel going out of your way to help a customer"
We responded:
"Hi Ramon: Thanks for your 5 star review. I am happy to hear about your great experience with my team member Anabel. We appreciate the opportunity to serve you with our concierge level care to insurance."
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Jeffrey Lima

December 21, 2022

5  out of  5
rating by Jeffrey Lima
"Elvia cota agency and her staff, are amazing, they go above and beyond for their customers."
We responded:
"Thank you Jeffrey! We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know."
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Don Burger

July 14, 2021

5  out of  5
rating by Don Burger
"Very pleasant people to work with"
We responded:
"Hi Don: We appreciate you taking the time to share your experience with our office."
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brenda chounda

March 19, 2021

5  out of  5
rating by brenda chounda
"Mercedes Lotz was simply fantastic, very warm and engaging. She happily answered every single question I had, and I had tons of questions since I just moved to Arizona. Thank you Mercedes!!!"
We responded:
"Hi Brenda: Thank you so much for taking the time to leave a 5 star rating. We are happy to have you as our client!"
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Jesse Lopez

August 15, 2020

5  out of  5
rating by Jesse Lopez
"Thanks to Anabel. She said she would take care of the situation and she did. Good job. Thanks Anabel"
We responded:
"Hi Jesse: I'm also happy that we were able to help you resolve your problem. I'll be sure to relay your message to Anabel. Thanks for placing your trust in us and your willingness to share."
Profile photo of Deb Lohr

Deb Lohr

June 29, 2020

5  out of  5
rating by Deb Lohr
"We have had State Farm for well over 20 years. I cannot say enough good about the service they give. Always friendly, always fast, always helpful."
We responded:
"Hi Debbie: Seeing your 5-Star review is the best thing we could hope for! Your review means a lot to us. Thank you for choosing our agency. We look forward to serving you for many years to come!"
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Yahnee Huff

June 18, 2020

5  out of  5
rating by Yahnee Huff
"Liliana is awesome. She always answers all questions I may have and really feel like my concerns are being catered. Great place to conduct business."
We responded:
"Yahnee: Thank you so much for taking the time to leave this excellent review and compliment to Lilly. We really appreciate your business. Please let us know what we can do for you in the future."
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jackie paro

June 6, 2020

5  out of  5
rating by jackie paro
"Mercedes took the time to explain all my questions and genuinely cared about my concerns. I felt at ease talking with her and she was very knowledgeable and professional. Thank you State Farm for holding such high standards in coustomer service."
We responded:
"Thanks for leaving your 5 star review, and mentioning Mercedes. We’ll be sure to share your praises with her."
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mfluit2000

June 3, 2020

5  out of  5
rating by mfluit2000
"Tracy helped me with new teardrop camper purchase. She was absolutely wonderful to work with. She quickly obtained quotes and responded back quickly with the information. Not only did she help me with my new teardrop camper, but went over my existing policies to see if any changes needed to made and answered all my questions with a sincerely helpful and friendly attitude. Tracy’s exemplary customer service skills, reflect great credit upon herself, the Casa Grande community and State Farm! V/R Michael A Fluit"
We responded:
"Our team is thrilled to hear such good feedback. We’re proud to having amazing staff like Tracy that are able to help our clients with their insurance and financial needs. Thank you for your business!"
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Patrick Kilcullen

February 6, 2020

5  out of  5
rating by Patrick Kilcullen
"Have been with Elvia Cota-Ramirez State Farm Insurance for over 14 years and have received great service and attention to all my insurance needs."
We responded:
"Patrick thank you for taking the time to review us. We take pride in giving outstanding service to everyone and we're overjoyed to receive your compliments and appreciation."
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Christina Ramirez

November 28, 2019

5  out of  5
rating by Christina Ramirez
"Always respects my time. The most wonderful caring staff hands down."
We responded:
"Thank you for your review, we are very fortunate to you have you as our client."
Profile photo of Haigh Jamgochian

Haigh Jamgochian

October 1, 2019

1  out of  5
rating by Haigh Jamgochian
"They didn't take the money out on the 1st like they were supposed to as I spent my money and lost my insurance"
We responded:
"Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Please feel free reach out to 520-836-0011 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance."
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Alicia Granados

April 9, 2019

5  out of  5
rating by Alicia Granados
"Thay ladies are nice and friendly"
We responded:
"Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future."
Profile photo of Suzanne Bishop

Suzanne Bishop

November 20, 2018

5  out of  5
rating by Suzanne Bishop
"Since moving to AZ 2 years ago and randomly choosing Elvia to become my new State Farm agent, I’ve never been HAPPIER with the level of customer service I’ve received from my car insurance agent. Her office is extremely organized and efficient, and all my transactions there have run smoothly. The ladies working there are super friendly, eager to help & have EXCELLENT communication skills. I’m soooo glad I chose Elvia bc dealing with my car & renters insurance is now a pleasure, not a headache!!"
We responded:
"Thank you Suzanne for your kind words. They mean the world to my team and I. Happy Thanksgiving!"
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Zayda Villalobos

February 7, 2018

5  out of  5
rating by Zayda Villalobos
"Love the positivity and great customer service! Anabel is always caring and willing to hear us out being with our car insurance, life insurance, and home, she always tends to put our best interest first! Couldn’t have chosen a better office nor a better agency!"
We responded:
"Thank you soooo much Zayda! We appreciate you kind words and you confidence in our agency and in Anabel!"
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elena negrete

February 6, 2018

5  out of  5
rating by elena negrete
"Great customer service. Anabel will give you the best rates and always has a positive attitude. Been with them a couple of years and never had any issues"
We responded:
"Thank you Elena, appreciate your comments and your business!"
Profile photo of BLEP

BLEP

January 17, 2018

5  out of  5
rating by BLEP
"My husband and I have been with State Farm since we got married, and recently had to use them a few months ago as we were in a pretty bad car accident. I cannot speak highly enough about them! They took such good care of us during this hard time, they kept in communication with us at all times about what was going on, and they made this stressful part of our lives go surprisingly smooth for all we had going on. I highly recommend them, and thank them! You guys were truly amazing."
We responded:
"Hello! The team here at Elvia Cota-Ramirez State Farm Agency is thrilled to receive such great rating, thank you."
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Roswell Baby

November 10, 2017

4  out of  5
rating by Roswell Baby
"Great place to go to get a dr"
We responded:
"Thank you Amber!"
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Silvia Starrs

October 30, 2017

5  out of  5
rating by Silvia Starrs
"Every time my family and I call or visit Elvia;s State Farm Office we get REMARKABLE SERVICE!! Thank you."
We responded:
"Thank you Silvia! Remarkable service is what we strive for. Elvia."
Profile photo of Elena Servin

Elena Servin

October 28, 2017

1  out of  5
rating by Elena Servin
"Worst agency!! So many errors to name!!"
We responded:
"Elena, a heart felt apology for any inconvenience we may have caused you. Would love to sit with you and discuss your experiences. I invite you to come in and have a one on one with me. Blessings! Elvia."
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elena servin

September 8, 2017

1  out of  5
rating by elena servin
"Your office IS A JOKE!!!!!!!!!!!!! Horrible customer service for a long term client!!!!"